GRIEVANCE REDRESS MECHANISM IN TIFAC


Name & Contact details of Nodal Officer, Public Grievance

Shri. Rahul Kumar
Nodal Officer, Public Grievance
Technology Information, Forecasting & Assessment Council (TIFAC)
Department of Science & Technology
AI Block, Fifth Floor, Technology Bhawan, New Mehrauli Road,
New Delhi – 110 016.
Telephone : +91-11-26526926
E-mail: rahulkumar[at]tifac[dot]org[dot]in

Expectation from Complainant

• The complainant should provide subject of grievance, clear statement of grievance indicating the background and officials/channels previously approached for redress along with copies of correspondence in chronological order (date wise).
• The complainant should provide complete mailing address, including pin code number, contact numbers and e-mail address for correspondence.
• The complainant should provide prompt response to the queries.
  
  
  
  Grievance Lodging Process
  
  By hand, By post, By courier
  
  Timeline for response  
  
  Acknowledgement             :    7 days
  Redressal of Grievance      :    2 months